Getting Started with Universe and Registrix

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2021-04-01 16:17

This guide how to setup the Registrix Service in order to use the Universe Platform to sell tickets for an event.

The Universe platform allows you to sell online tickets for events and be able to promote the selling of the tickets on the Universe Platform as well as getting Universe Widgets and be able to sell tickets on other websites.  Once everything is configured correctly, then every ticket sale that occurs, no matter from what site, the ticket holders information will then be sent to the Registrix platform.  That viewer would be able to log into Registrix about 30 seconds after the sale.

There are two services that needs to be setup to complete the entire project.  There is the WebHook service that must be setup and there is the API setup that must occur.

The API will allow you to sync all of the ticket sales from Universe and place the viewer data into Registrix as Approved List viewers.  This sync manly occurs only when you have sold tickets prior to activating the webhook or if the webhook goes offline.

You will also be able to add the Get a Ticket button on the Registrix Microsite service in case a viewer is shared a link to the Registrix service.

Setting up the WebHook

Log into the Registrix Vive application as an Administrator or Editor, and then click on Customization, then Webhooks.

Click on the Enable switch to active the service in Registrix.

You will then be displayed the URL and a Secret code.  This data must be pasted in the Universe Site.

In the event that the secret has been exposed click on the Reset button and a new code will be exposed. 

The Secret of Registrix MUST match the Secret code that is being pasted in Universe.

If you accidently clicked the reset button, when the event is live, then you must paste this new code to the Universe system.


In a separate browser tab, log into the Universe Platform.  Under your settings in the upper right menu, click on Settings.  Scroll down to the Webhooks section and click the button, Add Webhook

Switching between the Registrix Tab and the Universe Tab, copy and paste the URL and the Secret into the Universe tab.  Be sure to click on the Active checkbox and then click Save.  The webhook is now active in both systems.

If you have multiple Registrix sites that you need connected to your Universe Account, please contact with your Registrix Account Manager so we can give you an updated URL and Secret to use for all the accounts.


The next service to setup is the API Sync Service.  This allow service once working will permit you the ability to force a Sync of Viewer Data from Universe to Registrix.

To get started, In the Registrix Application, select customization, then Vendor Access Keys.  This section of the application is used to store Application ID’s and Secrets from external providers.  To get started Click on the Add Button and select Universe from the drop down menu.

You will be filling in all three of the boxes listed above.  To get to the Universe Token page, click on the Open Universe App Page.  A new tab will open.

Click on the New Application Button

In the Name you can enter something that relates to this microsite such as Registrix, and copy from Registrix the Redirect URI and paste into Universe.  Then click on Submit.  The next screen will open that will contain some information for you to paste back into the Registrix Application.

With the Universe tab open highlight the Application ID, then click back to the Registrix Tab and paste this information in the App ID field.  Switch back over to the Universe Tab and copy the Secret and paste this into the Registrix Secret field.

At this point in Registrix you should have two fields populated

The final field that you need to populate is the Auth Token field.  To perform this, switch back to the Universe Tab and click on the Authorize button.  A new Tab will open with the Auth Token that you need to copy and paste into Registrix under the Auth Token field.

Now click on the Save button.   You can close the Almost There browser tab now as well as the Universe Tab.

If everything has worked perfectly, now you just need to click on the authorize icon.   The will now issue the final authorization code.

If the icon is now with a slash and when you hover over it, the label returns Deauthorize, everything is operational.  If you still see the authorization, contact tech support for assistance at this time .


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